We stay firmly behind the quality of our products. If it turns out that the item that you have received has some defects or was damaged during transportation, please contact us within 5 business days for exchange or replacement.
Due to the nature of our products, ELBISNY.COM does not accept returns/exchanges. Exchanges for different sizes are not accepted either.
ELBISNY.COM will not accept packages that are shipped back without preapproval from us.